• 1105 Applewood - Adams, Ngong Road, Nairobi Kenya. Tel: +254 020 520 49 49

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Razzo IP based Call Center System operates on our servers, providing simple expansion opportunities, and easily connects to the installed communication systems and CRM software applications.

Razzo’s Contact Center Features:

  • Rapid and Flexible Call Distribution
  • Advanced IVR – Interactive Voice Response
  • Web based New Gen Operator Interface
  • Systematic Operation
  • Reasoned Break System
  • Active Operator Management
  • Operation Independent from the Location
  • Integrated Voice Recording
  • Call Center – CRM Integration
  • Mini Internal CRM
  • Call Marking
  • Detail Reporting & Analytics

Benefits of Razzo’s IP Contact Center:

  • Increased Customer Satisfaction
  • Increased Corporate Efficiency
  • Cost Efficient