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Razzo IP based Call Center System operates on our servers, providing simple expansion opportunities, and easily connects to the installed communication systems and CRM software applications.
Razzo’s Contact Center Features:
- Rapid and Flexible Call Distribution
- Advanced IVR – Interactive Voice Response
- Web based New Gen Operator Interface
- Systematic Operation
- Reasoned Break System
- Active Operator Management
- Operation Independent from the Location
- Integrated Voice Recording
- Call Center – CRM Integration
- Mini Internal CRM
- Call Marking
- Detail Reporting & Analytics
Benefits of Razzo’s IP Contact Center:
- Increased Customer Satisfaction
- Increased Corporate Efficiency
- Cost Efficient